Contact

support@testnexo.com

Use the email address on this page. Do not send private build links or payout details in the first email. Include your account email and, if you have one, the job, Offer, or campaign name.

General support

Account access, a Testing Job, a profile, or how a workflow is supposed to behave.

Billing and payments

A funded payment, a subscription question, a refund, or a withdrawal. Include the account email and the name of the job, Offer, or campaign. The payout methods you can use are the ones listed on your withdrawal page.

Enterprise

Company Plan questions for a larger team, or a campaign with a custom scope. Use the contact path. There is no separate sales checkout.

Safety

A leaked build, abusive messages, or a suspected fake profile. Say what happened and which work it relates to.