Payment Protection

TLX TECH LTD operates TestNexo. These pages explain how the product works. They are not a legal certification. A company registration number, registered office, and governing-law clause are not shown.

Payment protection means the company funds work before testing begins, and TestNexo records that funded work against the contract or campaign.

Direct work

1. The company sends an Offer or accepts an application
2. The tester accepts
3. The company funds the work
4. The tester works only after that funding
5. The tester submits results
6. The company reviews
7. Earnings follow approval. The Earnings page shows any hold before they can be withdrawn
8. The tester withdraws available earnings as a separate step

Campaigns

A campaign is funded up front. Tester rewards are paid from that campaign’s reward pool when participation is accepted. Unused reward amounts are a campaign-settlement question, described at a high level in the Refund Policy.

Disputes and refunds

If the submission is not acceptable, the company can decline it or open a dispute. Staff can resolve toward the company, the tester, or a split, using the evidence on the work. TestNexo does not promise a particular chargeback result. External payment providers can limit automatic refunds.

Subscriptions are separate

A Company Plan is monthly access for hiring. Funding a campaign or an Offer is a different payment. When card checkout is turned on, it charges the plan you select. It does not fund a tester’s work by itself. Read How It Works for the sequence.