Plans, checkout, and refunds

Company Plans are Free, Starter, Growth, and Enterprise. They are monthly access for hiring and discovery. Tester Plans are Tester Free and Tester Plus. Tester Plus is optional. One account can have both.

Prices are the ones on Pricing. A campaign or an Offer is funded separately and is not included in the plan price.

When card checkout is turned on, choosing a paid Company Plan continues to card checkout. When it is not turned on, a paid Company Plan is not charged by card. Tester Plus is not charged from the Tester Plan page. You can keep using Tester Free, which is enough to apply, work, earn, and withdraw.

The billing page shows Manage billing in Stripe only when that portal is available. Otherwise the page says plan changes are not available from the dashboard. Cancelling a card subscription, when the portal is shown, happens there. Staff can also cancel a subscription.

Refunds for funded work follow the Refund Policy. Unfunded work can be cancelled before you pay. A funded payment that is not yet approved can be disputed. Approved work is not reversed by a self-serve button.

More answers are in the Help Center.